Use Cases

How Teams Use OneScribe

See how different teams leverage conversation intelligence to improve their workflows and outcomes.

💼

Sales Teams

Capture insights from sales calls to improve performance and close more deals.

Automatically transcribe sales conversations
Identify key talking points and objections
Track follow-up actions and commitments
Share insights across your sales team
🎧

Customer Support

Transform support calls into actionable insights for better customer experiences.

Document support interactions automatically
Identify common customer issues and requests
Track resolution times and outcomes
Build knowledge base from real conversations
🛠️

Product Teams

Gather customer feedback and feature requests directly from conversations.

Capture product feedback in real-time
Understand user pain points and needs
Track feature adoption and usage patterns
Prioritize roadmap based on customer input
📊

Leadership

Get visibility into customer interactions across your organization.

Monitor conversation trends and patterns
Track customer satisfaction indicators
Identify training opportunities for teams
Make data-driven business decisions

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See how OneScribe can help your team capture and leverage conversation insights.

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