At OneScribe, we believe your conversations are yours. This policy explains how we protect, use, and respect your data with complete transparency.
Last updated: January 6, 2026
When you create an account, we collect basic information needed to provide our service:
To provide conversation intelligence, we process:
We collect technical data to improve our service:
Our platform includes several features, each collecting data necessary for their function:
OneScribe uses Google APIs to provide account authentication and calendar integration. Here is how we access, use, store, and share Google user data:
You can revoke OneScribe's access to your Google account at any time through your Google Account permissions settings. Revoking access will disable Google Sign-In and calendar integration features but will not delete your existing OneScribe account or transcription data.
OneScribe's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We use your data exclusively to provide OneScribe's conversation intelligence features. This includes transcription, analysis, insights generation, and search functionality.
Automated meeting recording via calendar integration, real-time transcription, and AI-powered analysis of meeting content.
Cross-conversation search with AI synthesis to help you find and understand information across all your transcriptions.
Automatic extraction of tasks and follow-ups from conversations, with manual creation and tracking capabilities.
Real-time recording and transcription for live sessions, with instant AI analysis as you speak.
Conversational Q&A against your transcriptions, allowing you to ask questions and get AI-powered answers from your conversation data.
OneScribe has never sold personal data and never will. Your conversations contain your most sensitive business intelligence, and we treat them with the highest level of protection.
We only share data in these specific circumstances:
Trusted partners who help us deliver our service (cloud hosting, payment processing, customer support). All have strict data protection agreements.
Only when required by law, court order, or to protect rights and safety. We'll notify you unless legally prohibited.
In the unlikely event of a merger or acquisition, data would transfer under the same privacy protections.
We work with carefully selected service providers to deliver our services. Each provider has strict data protection agreements and processes data only as necessary:
We use Google Gemini to generate transcription summaries, insights, and analysis. Google processes transcription text only to deliver results and does not retain your data for model training.
AssemblyAI provides our speech-to-text transcription capabilities. Audio files are processed to generate accurate transcriptions with speaker detection.
Recall.ai powers our automated meeting recording feature. When you connect calendar integrations, their service joins meetings on your behalf to capture audio and video.
We integrate with Google Calendar through their official API. This allows automatic meeting detection and scheduling. We only access calendar data you explicitly authorize.
Stripe handles all payment processing. Your payment card details are sent directly to Stripe and never touch our servers. Stripe is PCI-DSS compliant and processes payments in accordance with their privacy policy.
We believe you should own and control your data. Here are the rights you have with OneScribe:
Download all your data in a portable format
Update or correct any inaccurate information
Delete your account and all associated data
Export your data to use with other services
Limit how we process your personal information
Object to certain types of data processing
To exercise any of these rights, email us at support@onescribe.io. We'll respond within 30 days.
We retain your conversation data for as long as you maintain an active OneScribe account. You can delete specific conversations or your entire account at any time.
When you delete your account, we permanently delete all conversation data within 30 days. Some basic account information may be retained for legal compliance (up to 7 years).
Backup copies are securely deleted within 90 days. During this period, backup data remains encrypted and inaccessible for normal operations.
OneScribe is based in the United States, and our data is stored on secure servers located in the US. If you're located outside the US, your data may be transferred to and processed in the US.
We're committed to transparency and want to address any privacy concerns you may have.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.